In accordance to the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016 (hereinafter, the “RGPD”) and Organic Law 3/2018, of December 5th , Protection of Personal Data and guarantee of digital rights (hereinafter, the “LOPDGDD”) and other applicable regulations on the matter, this Privacy Policy aims to inform all those Users subject to it of the possible treatment of your personal information.
When Users visit the website www.rccelta.es or any of its subdomains owned by GRUPO RC CELTA (for example, http://www.escoitamos.rccelta.es/, http://www.tickets.rccelta.es ) (hereinafter, “Site” or “Website”), the profiles of GRUPO RC CELTA on Social Networks (Instagram, Facebook, Twitter, Youtube, among others), or when they contact GRUPO RC CELTA through of any of the forms available on the Website, or accept to grant your information and data to GRUPO RC CELTA, your data will be processed by us. As well as, all those people who provide their personal data as a necessary condition to enjoy the different services that the entities affiliated to the GRUPO RC CELTA offer.
This Privacy Policy is intended to help you understand what data the entities affiliated to the GRUPO RC CELTA collect and what they do with it. Along these lines, this Privacy Policy explains, among other issues:
- what information they collect and for what purposes;
- what uses they make of said information;
- the choices they offer in relation to the information collected.
For the purposes of this Policy, “User” will be understood as any category of interested parties included in this document.
1. Identification of the Data Controllers:
GRUPO RC CELTA takes the privacy of Users very seriously and undertakes to make every effort in its power to respect it.
The identification data of the entities affiliated with GRUPO RC CELTA, as data controllers, are:
Owner 1: REAL CLUB CELTA DE VIGO, S.A.D (hereinafter, “RC CELTA”)
Registered office: Calle Príncipe 44 CP 36202, Vigo (Pontevedra)
Telephone: (+34) 986.11.09.00
Contact: [email protected]
Customer Service: http://www.escoitamos.rccelta.es/
Owner 2: AFOUTEZA E CORAZÓN, S.L.U.
Registered office: Calle Príncipe 44 CP 36202, Vigo (Pontevedra)
Telephone: (+34) 986.11.09.00
Contact: [email protected]
Headline 3: FUNDACIÓN CELTA DE VIGO
Registered office: Calle Príncipe 44 CP 36202, Vigo (Pontevedra)
Contact: [email protected]
For each treatment purpose we will determine the specific person responsible.
2. Personal data that we process
The entities affiliated to GRUPO RC CELTA collect personal data in the following ways:
i. Personal data that the User provides us: when she fills in any of the forms available to her on the Website, any physical form or through the different profiles of GRUPO RC CELTA’s Social Networks, when she makes any physical purchase or in our online store.
ii. Through Cookies and similar technologies: when you visit the Website, the entities affiliated with GRUPO RC CELTA use various technologies to collect and store information and this may include the use of cookies or similar technologies to identify your browser or device. They also use these technologies to collect and store information when the User interacts with services offered by GRUPO RC CELTA or other Google functions that may appear on other websites. Google Analytics helps the entities affiliated to GRUPO RC CELTA to analyze website traffic. You can obtain more information on the treatment that the entities affiliated to the GRUPO RC CELTA carry out of the personal data obtained through cookies in our Cookies Policy.
Said personal data can be generally grouped into the following categories:
- Identification data: name, surname, age, ID or NIF, physical and email address, telephone, manual and / or electronic signature.
- Economic data: order history, means of payment.
- Professional and academic data: qualifications, language level, CV, company where you work, position, occupation.
- Data for profiling: interests, hobbies.
- Connection data identifying data: IP, logs.
- Sensitive data: health data at the time of making reservations at the RC Celta Clinic.
Likewise, we process personal data of different categories of interested parties which, considered as Users as a whole, by way of example and not limitation, are the following:
- Users of the Website and Social Media: personal data of Users who contact GRUPO RC CELTA through our Website, or who access any of our profiles on Social Networks as a follower, subscriber or as an independent user.
- Job candidates: personal data of the individuals who register for job applications offered by GRUPO RC CELTA directly through our Website and / or in collaboration with third parties that manage job offers or job applications.
- Clients, members, participants, suppliers or collaborators: personal data of individuals who, acting as clients, members of the Fundación Celta, participants in activities, service providers of any kind or collaborators, contact GRUPO RC CELTA at Through our Website or any other form provided by it to make strategic alliances or carry out business opportunities.
3. Processing of Personal Data by RC CELTA
As mentioned above, RC CELTA processes personal data obtained through various channels. Likewise, with respect to said personal data, RC CELTA carries out treatments based on the different categories of interested parties and in accordance with different purposes:
3.1. Purposes of treatment of Website Users
The personal data obtained through the RC CELTA Website will be processed for the following purposes:
- Manage the ticket sales process through the Website.
Conservation period: until the end of the contractual relationship and once the time necessary to comply with legal obligations has ended.
Legal basis: execution of the general conditions of ticket sales. - Manage the process of registering as a subscriber through the Website or other physical forms provided to the User, as well as any other management related to the relationship maintained (eg Returns).
Conservation period: until the end of the contractual relationship and once the time necessary to comply with legal obligations has ended.
Legal basis: execution of the general conditions of subscribers. - Manage your request for the Hospitality service.
Conservation period: until the end of the contractual relationship and once the time necessary to comply with legal obligations has ended.
Legal basis: the consent of the User implicit in her request and / or query, so that RC CELTA can attend it. - Respond to requests for information and / or inquiries made by the User, management of claims or incidents.
Conservation period: until the User’s request for information and / or query has been resolved and, once resolved, the period necessary for compliance with the applicable legal obligations, if any.
Legal basis: the consent of the User implicit in her request and / or query, so that RC CELTA can attend it.
3.2. Purposes of treatment of clients, suppliers or collaborators
- Manage any relationship maintained with clients, suppliers or collaborators.
Conservation period: until the end of the contractual relationship and once the time necessary to comply with legal obligations has ended.
Legal basis: execution of the contract. - Maintain relationships of any kind with the legal entity in which the affected person provides their services. As well as, with individual entrepreneurs or liberal professionals in order to establish a professional relationship and not as natural persons.
Conservation period: until the moment in which the interested party opposes the receipt of said communications.
Legal basis: the legitimate interest of RC CELTA in accordance with article 19 of the LOPDGDD as the processing is limited to the data necessary for its professional location and to maintain commercial relations.
3.3. Purposes of treatment common to all the categories of previous interested parties
- Keep the interested party informed, including by electronic means (e-mail), and / or other equivalent means of communication (telephone / sms / mobile messaging applications) and / or traditional (postal mail), about the products, services and news from the Controllers, related to those products and services similar to those contracted by the User through the different functionalities of the Website, for example, the purchase of tickets, subscriptions or products from the Online Store.
Conservation period: until the moment in which the interested party opposes the receipt of said communications. In this sense, the User, at the time of contracting the products and / or services, will have at their disposal a mechanism of opposition to this type of commercial shipments.
Legal basis: the legitimate interest of the Controllers in accordance with article 21.2 of Law 34/2002, of July 11, on services of the information society and electronic commerce (LSSI), as there is a prior contractual relationship, Through which the Controllers obtained in a lawful way the contact details of the interested parties to use them to send commercial communications regarding products or services similar to those that were initially contracted by the latter. - Keep the interested party informed, even by electronic means (e-mail), and / or other equivalent means of communication (telephone / sms / mobile messaging applications) and / or traditional (postal mail), about the products, services , news of the Managers, publications, invitations, newsletter, activities and events of the entities provided that said User has expressed their express consent to said treatment.
Conservation period: until the moment in which the interested party withdraws their consent to receive said communications.
Legal basis: the explicit consent of the interested party given for the receipt of said communications. - Maintain relationships of any kind with the legal entity in which the affected person provides their services. As well as, with individual entrepreneurs or liberal professionals in order to establish a professional relationship and not as natural persons.
Conservation period: until the moment in which the interested party opposes the receipt of said communications.
Legal basis: the legitimate interest of RC CELTA in accordance with article 19 of the LOPDGDD as the processing is limited to the data necessary for its professional location and to maintain commercial relations.
3.4. Purposes of treatment of job candidates
- In the event that the User sends RC CELTA their CV and / or job application, their data will be processed in order to meet said request and, where appropriate, allow them to participate in a selection process for a job position. in RC CELTA.
Conservation period: all the resumes are destroyed once a year has elapsed from the end of the aforementioned selection process, so if the User wishes to continue being part of the RC CELTA database, they must send their curriculum again after it has elapsed. said term.
Legal basis: the execution of pre-contractual obligations in the framework of a possible contract.
3.5. Purposes of treatment of Users of Social Networks
- Manage the User’s interactions with RC CELTA through the different Social Network profiles (Instagram, Facebook or Twitter, among others). The data processed for this purpose will be those entered by the Users in their profile of the corresponding social network, therefore, regulated by the Privacy Policy of said social network, for which RC CELTA is not responsible.
Conservation period: the data processed for this purpose will be kept for the duration of the RC CELTA profile on the social network.
Legal basis: the implicit consent of the interested party when interacting and / or following the profile of RC CELTA on the social network.
3.6 Purposes of treatment of Users of the online store http://shop.rccelta.es and physical store
The personal data obtained through said website will be processed by Real Club Celta de Vigo, S.A.D. as responsible for the treatment and will be treated for the following purposes:
- Manage the process of purchasing official items of the Real Club Celta de Vigo, S.A.D.
Conservation period: until the end of the contractual relationship and once the time necessary to comply with legal obligations has ended.
Legal basis: execution of the general conditions of sale of products.
4. Processing of Personal Data by AFOUTEZA Y CORAZÓN, S.L.
4.1. Purposes of treatment of Users of the RC Celta Clinic and reservations of Royal Hall and / or Silabario restaurant.
- Make it possible to use the functionalities made available on the Website, for example, the management of prior appointments at the RC CELTA Clinic.
Conservation period: until the User’s request for information and / or query has been resolved and, once resolved, the period necessary for compliance with the applicable legal obligations, if any.
Legal basis: the consent of the User implicit in her request and / or query, so that RC CELTA can attend it. In the event that the User incorporates sensitive data, for example, health data, the basis of the treatment will be the explicit consent of said User.
4.2. Purposes of treatment common to all the categories of previous interested parties
- Keep the interested party informed, including by electronic means (e-mail), and / or other equivalent means of communication (telephone / sms / mobile messaging applications) and / or traditional (postal mail), about the products, services and news from AFOUTEZA Y CORAZÓN, SLU, related to those products and services similar to those contracted by the User through the different functionalities of the Website.
Conservation period: until the moment in which the interested party opposes the receipt of said communications. In this sense, the User, at the time of contracting the products and / or services, will have at their disposal a mechanism of opposition to this type of commercial shipments.
Legal basis: the legitimate interest of AFOUTEZA Y CORAZÓN, S.L.U. In accordance with article 21.2 of Law 34/2002, of July 11, on services of the information society and electronic commerce (LSSI), since there is a prior contractual relationship, through which AFOUTEZA Y CORAZÓN, SLU obtained in a lawful way the contact details of the interested parties to use them to send commercial communications regarding products or services similar to those that were initially contracted by it. - Keep the interested party informed, including by electronic means, about the products, services, news of AFOUTEZA Y CORAZÓN, SLU, publications, invitations, newsletter, activities and events of the entity provided that said User has expressed her express consent to said. treatment.
Conservation period: until the moment in which the interested party withdraws their consent to receive said communications.
Legal basis: the explicit consent of the interested party given for the receipt of said communications.
5. Processing of Personal Data by FUNDACIÓN CELTA DE VIGO
5.1. Purposes of treatment of participants in activities (eg, Summer Campus or international schools).
- Management of participants and legal representatives, in the case of minors, for the development of the activities organized by the Celta de Vigo Fundación Celta.
Conservation period: until the end of the contractual relationship and once the time necessary to comply with legal obligations has ended.
Legal basis: execution of the contractual obligations of the subscribed activities.
5.2. Treatment purposes of members, providers or collaborators
- Manage user registration as a member of the Fundación Celta.
Conservation period: until the end of the contractual relationship and once the time necessary to comply with legal obligations has ended.
Legal basis: execution of the general conditions for members of the Fundación Celta. - Manage any relationship maintained with clients, suppliers or collaborators.
Conservation period: until the end of the contractual relationship and once the time necessary to comply with legal obligations has ended.
Legal basis: execution of the contract. - Maintain relationships of any kind with the legal entity in which the affected person provides their services. As well as, with individual entrepreneurs or liberal professionals in order to establish a professional relationship and not as natural persons.
Conservation period: until the moment in which the interested party opposes the receipt of said communications.
Legal basis: the legitimate interest of Fundación Celta de Vigo in accordance with article 19 of the LOPDGDD as the treatment is limited to the data necessary for its professional location and to maintain commercial relations.
5.3. Purposes of treatment common to all categories of interested parties
- Keep the interested party informed, including by electronic means (e-mail), and / or other equivalent means of communication (telephone / sms / mobile messaging applications) and / or traditional (postal mail), about the products, services and news from the CELTA DE VIGO FUNDACIÓN CELTA, related to those products and services similar to those contracted by the User through the different functionalities of the Website, for example, the purchase of tickets, season tickets or products from the Online Store.
Conservation period: until the moment in which the interested party opposes the receipt of said communications. In this sense, the User, at the time of contracting the products and / or services, will have at their disposal a mechanism of opposition to this type of commercial shipments.
Legal basis: the legitimate interest of the CELTA DE VIGO FUNDACIÓN CELTA in accordance with article 21.2 of Law 34/2002, of July 11, on services of the information society and electronic commerce (LSSI), when there is a relationship prior contractual agreement, through which the CELTA DE VIGO FUNDACIÓN CELTA lawfully obtained the contact details of the interested parties to use them to send commercial communications regarding products or services similar to those that were initially contracted by the latter. . - Keep the interested party informed, including by electronic means, about the products, services, news of the CELTA DE VIGO FUNDACIÓN CELTA, publications, invitations, newsletter, activities and events of the entity provided that said User has expressed his express consent to said treatment.
Conservation period: until the moment in which the interested party withdraws their consent to receive said communications.
Legal basis: the explicit consent of the interested party given for the receipt of said communications. - Maintain relationships of any kind with the legal entity in which the affected person provides their services. As well as, with individual entrepreneurs or liberal professionals in order to establish a professional relationship and not as natural persons.
Conservation period: until the moment in which the interested party opposes the receipt of said communications.
Legal basis: the legitimate interest of RC CELTA in accordance with article 19 of the LOPDGDD as the processing is limited to the data necessary for its professional location and to maintain commercial relations.
6. Recipients
In accordance with the provisions of the treatment purposes indicated in the previous point, the personal contact data of the interested parties will be communicated to the companies of the GRUPO RC CELTA provided that they have their explicit consent for such purposes, and failing that , based on the legitimate interest of the companies of the GRUPO RC CELTA for internal administrative purposes in accordance with recital 48 of the RGPD. You can consult the data of the companies in the GRUPO RC CELTA in point 1 of this Policy.
1. Regarding the sale of tickets and season tickets, your Personal Data will be communicated to the National Professional Football League in order to properly manage the services.
2. Likewise, in the event that you make your reservation for the Silabario Restaurant, your data will be transferred to it, whose corporate name is GASTRONOMIA RAIANA, S.L. in order to manage it.
Likewise, to inform you that your personal data may be accessed by third parties acting on behalf of the entities affiliated to the GRUPO RC CELTA, provided that such access and data processing is essential for the provision of a specific service to GRUPO RC CELTA. Under this scenario, the entities affiliated to the GRUPO RC CELTA will in any case sign the corresponding treatment manager contract with each of said third parties, who will process said data exclusively for the purposes that the company affiliated to the GRUPO RC CELTA determines in each case. .
Finally, your data may be communicated to public bodies and authorities (administrative or judicial) in those cases in which a legal norm so establishes it.
7. International transfers
For some services, the personal data of some categories of interested parties may be processed, accessed or stored in a country other than the one in which GRUPO RC CELTA is located, which may not offer the same level of protection for personal data.
If the entities affiliated with GRUPO RC CELTA transfer personal data to external companies in other jurisdictions, it will guarantee the protection of personal data by: 1) applying the level of protection required in accordance with the RGPD and the LOPDGDD, 2) in accordance with the standard contractual clauses approved by the European Commission or 3) in accordance with the exceptions for specific situations established in article 49 of the RGPD, such as obtaining the express consent of the interested party after being informed of the possible risks of these transfers due to the lack of a decision on adequacy and adequate safeguards.
You can request additional information in relation to international transfers of personal data as detailed below in section 10 (Rights).
8. Minors
On occasions, the processing of personal data will imply the processing of personal data of minors, whose consent will only be lawful from the age of fourteen or, if less, with the consent of the holder of parental authority or guardianship. with the scope that it determines.
9. Security and access
In accordance with the RGPD and the LOPDGDD, GRUPO RC CELTA applies technical, administrative and organizational security measures to protect the data we collect against accidental or illegal destruction and loss, alteration, disclosure or unauthorized access, especially when the treatment involves the transmission of data on a network, and against any other illegal form of treatment.
In general, to access and navigate the contents of the Website, it is not necessary to register the User beforehand. However, the visibility of certain content on Social Networks may be conditioned on the User’s prior registration. In this case, the data entered by the User must be accurate and current and the corresponding Privacy Policy of the Social Network must be followed.
10. Rights
Users may exercise the following rights related to their personal data before the entities affiliated with the GRUPO RC CELTA: access; rectification; suppression; deletion; limitation of treatment; data portability and opposition.
Similarly, in the processing of User data whose legitimacy is based on the consent given by the interested party, the latter has the right to withdraw said consent at any time, without affecting the legality of the treatment based on the prior consent. upon withdrawal.
For the exercise of such rights, the interested party can send his request, by writing accompanied by documentation and / or information proving his identity and expressly indicating which right of the aforementioned he exercises, by email that he should direct to the address [email protected]
We will consider all requests and provide our response within the time period established by applicable law. Please note, however, that certain information may be exempted from such requests in some circumstances by including personal data that we need to continue processing for our legitimate interests or to comply with a legal obligation.
In any case, the User has the right to file a claim with the Spanish Agency for Data Protection (www.aepd.com) if he deems it appropriate.
11. Miscellany
This Website uses the YouTube API services for the sole purpose of allowing you to view the videos from the RC Celta channel.
In order to do this, the Website connects to YouTube to extract the videos belonging to RC Celta’s YouTube channel and displays them throughout the Website so that users can view them.
RC Celta does not access or collect user information to view the video.
Please note that videos from the RC Celta channel that are displayed on the Website when using the YouTube API may display advertisements.
For more information, you can visit YouTube’s Terms and Conditions of Use and Google’s Privacy Policy.
12. Changes or modifications to our Privacy Policy
This Privacy Policy may be periodically updated to reflect changes in the processing of personal data.
